Other Information

Temporary Residents

If you have someone visiting you who needs to see a doctor urgently and who is registered elsewhere in the UK, they can be seen in the usual way on completion of a temporary residents’ form. A record of the consultation will then be forwarded to their registered doctor. (For overseas visitors please check with reception.)

Violence And Abuse Towards Staff

In keeping with NHS guidelines this practice operates a ‘zero tolerance’ policy with respect to the protection of its entire staff. This means that anyone who is violent or abusive in any way to any member of staff may be removed from the practice list with immediate effect and without a second chance. Extreme cases will result in being reported to the police. This applies to all patients, all members of staff, not just the GPs and includes contact over the phone.

Freedom of Information – Publication Scheme

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available.