Practice Charter
Please refer to the Practice Charter (PDF, 294KB) to see your rights as a patient of this practice and what we ask from you as a patient in return. Squires Lane Medical Practice gives care, treatment and support in a way that ensures human rights and diversity are respected.
Ask at reception for information on our practice policies or alternatively follow the links below:
Adults Safeguarding Policy June 2024 (DOCX, 33KB)
Child Safeguarding Policy (Jan 2019) (DOCX, 37KB)
Consent Leaflet for patients (Mar 19) (DOCX, 22KB)
Chaperone Policy (Jun 2019) (DOC, 56KB)
Confidentiality of Patient Information Policy (Mar 2019) (DOC, 42KB)
Information Governance Policy (Mar 2019) (DOC, 43KB)
Practice Privacy Notice June 2024 (DOCX, 30KB)
Records Retention Policy (Dec 2018) (DOC, 97KB)
Subject Access Request Policy June 2024 (DOCX, 184KB)
Patient Information
All patient information is kept securely at the practice. Please ask at reception if you would like to see a copy of the confidentiality protocol.
Patient Participation Group
Please ask for details at reception or alternatively you can go to the Patient Participation Group (PPG) link. All patients are welcome to attend meetings of the PPG.
Zero Tolerance Policy
The NHS has a Zero Tolerance Policy and we will not tolerate rude, abusive, aggressive, threatening or violent behaviour. We will call the Police to deal with any matters that we are unable to resolve. Any patients that have to be removed from the practice list will be notified to the appropriate person at NCL/Barnet CCG.